Technical support

LANG LASER offers you comprehensive service for all lasers and systems. From development of an idea to implementation of your individual solution, we give you reliable support every step of the way. Our service concept is modular and covers installation, local training, technical support and customer-specific service agreements.

Profit from the know-how of our well-trained employees. We are here for you.

Service-Line

Our Service department will answer your questions, and detect and solve problems. Any required spare parts are likewise identified and provided.

• Free
• Availability (Mon-Fri) 8am – 5pm

Service-Line Plus

This service offers you even faster and more efficient support. With your permission our technicians work on your machines remotely using the Internet (remote maintenance). So you can reduce your support costs. The need for a LANG LASER technician to attend on site is reduced by up to 80 %.

• Offered during the warranty period
• Requires Internet access
• Price determined by contract value at the end of the warranty period.
• Availability (Mon-Fri) 8am – 5pm

Service-Line Premium

Service-Line Premium offers the remote service 24 hours a day, 7 days a week. In other words, guaranteed immediate and efficient help whenever you need it.

• Requires Internet access
• Price determined by contract value
• Availability 24/7

Additional installation at reduced cost.

Service only possible in certain countries.