Service

 

LANG LASER bietet Ihnen einen umfassenden Service für alle Laser und Systeme. Von der Entwicklung einer Idee bis zur Implementierung Ihrer individuellen Lösung begleiten wir Sie durchgängig und zuverlässig. Unser Service-Konzept ist modular und umfasst Installation, Schulung vor Ort, technischen Support sowie kundenspezifische Servicevereinbarungen.

Profitieren Sie vom Know-How unserer gut geschulten Mitarbeiter. Wir sind persönlich für Sie da.


Service-line

Our service department will answer your questions, track down and resolve problems, and identify necessary spare parts.

  • Free of charge
  • Regular time (Mon-Fri) 08:00 AM – 17:00 PM

Service-line Plus

That service gives you even faster and more effective assistance. With your permission, our technicians work remotely on your equipment directly via the Internet, allowing you to cut your assistance costs and making the need to call in a LANG LASER engineer up to 80% less likely.

  • Offered during warranty period
  • Requires: Internet access
  • After warranty period: price depending contract
  • Regular time (Mon-Fri) 08:00 AM – 17:00 PM

Service-line Premium

Service-line Premium offers the remote services available as part of Service-line Plus – 24 hours a day, 7 days a week. In other words, assurance of immediate and efficient assistance when you need it, whenever you need it.

  • Requires: Internet access
  • Price depending contract costs / year

Additional installations with reduced costs.

Service available in specific countries.